17. Who would like to make small talk according to the speaker?
A. Relatives.
B. Strangers.
C. Visitors.
18. Why do people have small talk?
A. To express opinions.
B. To avoid arguments.
C. To show friendliness.
19. Which of the following is a frequent topic in small talk?
A. Politics.
B. Movies.
C. Salaries.
20. What does the speaker recommend at the end of his lecture?
A. Asking open-ended questions.
B. Feeling free to change topics.
C. Making small talk interesting.
A. Asking open-ended questions.